• 4 Keep Sakes can’t be held liable for color differences since screen calibration and press colors are not always the same.

• Should there be any concern regarding any color we advise you request a printer’s proof to be signed off personally.

• Also ensure that all files are error free and send a mail as confirmation that we can continue to print, laser or engrave.

• Artwork charges levied on any job is for the fair use of corresponding artwork for a particular use, and not for the ownership of the artwork, design or creative concept. Please inquire about the outright purchase of any artwork, design or creative concept work. 4 Keep Sakes will remain the sole copyright holder of all artworks, design or creative concepts of all work carried out by it and its employees. This excludes the copyright of any registered name, except were 4 Keep Sakes has developed the artwork, design or creative concept directly associated to such names/images/ideas.

• Urgent orders are subject to priority fees.

• Quotes are worked out as a unit and is valid for 30 days only.

• Any changes to a quote may affect the price.

• COD only.

• Full payment upfront for orders less R10,000.

• Deposits (80%) are non-refundable.

• Urgent orders are subject to priority fees.

• Orders less than our min fee (R225) will not have artwork for approval, if artwork is requested a design fee of R350p/h will be charged.

• 5 - 7 working days after signed artwork to complete orders and payment reflects in our account.

• 4 Keep Sakes prefer Coral Draw files that has been curved before saved, but we also except BMP, JEPG, PNG and PDF. All printed ready saved.

• Any format that is not print ready will be charged with a design fee.

• All Canva designs will have a design fee.

• Min fee R225; or R350 per hour for design.

• These designs are property of 4 Keep Sakes and cannot be reproduced without written permission.

• All artworks must be approved by the customer before we move forward with the order.

• It is the customer's responsibility to ensure that the proof is correct in all areas.

• Please be sure to double check spelling, grammar, layout, and design content.

• If the proof containing errors after it's been approved, the customer is responsible for all costs, including corrections and reprints.

• Once the order has left the shop, we will not be held liable for any missing items or damages.

• Due to tonal variations in the wood the laser engraving will vary from one item to the next and will likely vary in the same item.

• Artwork proofs may not represent exact apparel styles.

• We are not experts in detecting the different types of metal or leather. We will therefore not be held liable if the laser damages any of these products. Each product reacts differently to the laser.

• We cannot guarantee the outcome will be as you imagined.

 

Setup fee: (R225.00)

This fee is the cost associated with the creation of a die, plate, screen, or other fixture that is used by 4 Keep Sakes on our machines to add your logo or design to your promotional product.

This fixture is required for all new orders and any revisions or changes to a current order.

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Design fee: (R350p/h)

This fee defines the fixed fee for a specific and limited schedule of works. Generally, this includes the proposed layout, sourcing of materials to create the layout. Including the redrawing of images to be print or laser ready –

Prefer artwork files are CorelDRAW files.

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Disclaimer for Canva Designs Submitted for Printing

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• Canva is a fantastic tool for creating professional-looking designs with ease. Its user-friendly interface and wide range of templates make it accessible to everyone. However, for printing purposes, there are specific requirements and limitations to keep in mind to ensure your design prints as intended.

 

1. Resolution Requirements

• For clear and high-quality prints, all elements of your design must be at least 300 DPI (dots per inch).

• Images or artwork below 300 DPI may appear blurry or pixelated when printed.

 

2. Digital vs. Print Resolution

• Designs optimized for digital screens are often created in lower resolution for faster loading times.

• For printing, high-resolution files are essential to maintain clarity and detail.

 

3. File Format Guidelines

• When exporting your Canva design for printing, use PDF (preferred) or PNG format.

• Ensure the following options are selected during export:

• Crop Marks and Bleed

• Flatten PDF

• For corporate branding, export your file in a CMYK color profile to ensure more accurate color reproduction. Files exported in RGB will be auto-converted to CMYK, which may result in color variations.

 

4. Compatibility and Design Adjustments

• Canva files are imported into our production design programs, which can sometimes cause alignment or text issues.

• If the file becomes corrupted or requires adjustments to match the original design, design fees will apply for rework.

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5. Responsibility Disclaimer

• While we take every measure to ensure your design prints correctly, we cannot be held responsible for errors caused by issues in the original Canva file, such as:

• Incorrect grammar or spelling.

• Misalignment or formatting discrepancies.

• Compatibility issues during import.

 

• To avoid complications, we recommend double-checking your design for accuracy and clarity before submission.

• If you have any questions or need assistance preparing your file, please don’t hesitate to contact us.

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